A employee/human resources (HR) trainer usually works with new employees in a company, educating them on the proper means of performing their job duties. They also may train existing employees who have been given new job responsibilities. The trainer normally works with a large number of hourly employees within their company who will need to learn to perform organization-specific job that they cannot be expected to have learned in prior experience or education.
The trainer must have an expert knowledge of all systems and job tasks on which they’re training others, which is why many companies promote their trainers from within. The trainer must also be patient and understand the different means by which their trainees learn. They must be excellent verbal communicators, able to offer not only answers to questions, but the reasoning behind those answers. The trainer must be organized and able to ascertain that all required training steps have been thoroughly taught and retained by employees; in many cases, they administer examinations to assess this trainees' knowledge. Additionally, the trainer usually must deliver some form of preliminary evaluation to the HR department on the efficacy of the training.
The education requirements for an employee/HR trainer varies by the duties and systems on which they will train.
Trainers normally work during regular business hours; however, in some situations (such as the opening of new store locations), they may work longer hours to meet deadlines or opening days. Trainers should also expect to travel if they work for a company with numerous outlets, branches, or store locations.
Trainer, Employee / Human Resources (HR) Tasks
- Organize and prepare course plans.
- Assess and analyze training needs through surveys, interviews with employees, or consultation with managers.
- Assist in conducting general and specific training programs to help workers maintain or improve job skills.
- Choose and evaluate training materials prepared by instructors, such as outlines, text, and handouts.