The average hourly pay for a Customer Service Supervisor in Australia is AU$22.37.
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What Do Customer Service Supervisors Do?
The customer service supervisor is responsible for overall customer service and customer satisfaction. The customer service supervisor must effectively lead and motivate their team of junior customer service representatives, as well as provide employees with performance feedback, proper training, and guidance. A key aspect of this role is effectively leading the team and ensuring all customer service needs are met in a timely manner. The customer service supervisor must be familiar with the …Read more
Popular Employer Salaries for Customer Service Supervisor
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Customer Service Supervisor
Somewhat common (8 - 20%)
Customer Service Supervisor Job Listings
What Are Popular Skills for Customer Service Supervisors?
Skills in Team Leadership, People Management, Training and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.
What is the Pay by Experience Level for Customer Service Supervisors?
An entry-level Customer Service Supervisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of AU$21.32 based on 13 salaries. An early career Customer Service Supervisor with 1-4 years of experience earns an average total compensation of AU$21.95 based on 215 salaries. A mid-career Customer Service Supervisor with 5-9 years of experience earns an average total compensation of AU$22.78 based on 133 salaries. An experienced Customer Service Supervisor with 10-19 years of experience earns an average total compensation of AU$23.33 based on 77 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$25.
Pay Difference by Location
Employees with Customer Service Supervisor in their job title in Adelaide, South Australia earn an average of 7.6% more than the national average. These job titles also find higher than average salaries in Cairns, Queensland (6.6% more) and Sydney, New South Wales (0.7% more). The lowest salaries can be found in Brisbane, Queensland (2.4% less), Hobart, Tasmania (2.0% less) and Melbourne, Victoria (1.5% less).
Years of Experience
This data is based on 473 survey responses.