The average salary for an Entry-Level Customer Service Team Leader is Rs 292,963 per year. Skills that are associated with high pay for this job are Team Leadership, Operations Management, Team Management, and Customer Service.

Rs 165,891 - Rs 494,106
Rs 170K
Rs 300K
Rs 490K
MEDIAN: Rs 296,741
10%
50%
90%
Rs 0Rs 513K
Salary Rs 165,891 - Rs 494,106
Bonus Rs 2,534 - Rs 58,466
Profit Sharing Rs 50,000
Commission Rs 10,033 - Rs 159,715
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 167,133 - Rs 513,968
  • Country: India
  • Currency: INR
  • Updated: 13 Jan 2018
  • Individuals Reporting: 402

Job Description for Customer Service Team Leader

Customer service team leaders complete a variety of tasks, usually under the supervision of a team supervisor. They are typically former customer service representatives who have shown that they have excellent customer service skills and above-average knowledge of their companies. However, some companies hire team leaders directly from outside when the applicants show that they have ample experience. In general, team leaders must have a high school diploma and customer service experience, although a bachelor's degree may be preferred. Shifts for team leaders vary, with some services available 24 hours a day and requiring team leaders for overnight and weekend shifts.

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Customer Service Team Leader Tasks

  • Lead a team of customer service representatives, define standards, and determine goals or objectives.
  • Handle customer inquiries.
  • Train existing and new employees in topics such as safety, standards, and team language.
  • Research and follow up on account or service problems to identify and solve root causes.

Customer Service Team Leader Job Listings

Pay Difference by Location

National Average: Rs 300,002

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Team Leader

Gender

Female
11 %
Male
89 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
Less than 1 year
3%
1-4 years
76%
5-9 years
22%

Skills That Affect Customer Service Team Leader Salaries

Team Leadership
▲40%




National Average
Rs 300,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
11 %
Male
89 %

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 7%
vision benefits
Vision: 11%
no benefits
None: 30%