The average salary for a Technical Support Representative in India is Rs 259,614.
MEDIAN Rs 259,614
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Rs 164k - Rs 400k
Rs 4k - Rs 60k
Rs 0 - Rs 51k
Rs 0 - Rs 30k
Rs 174k - Rs 404k
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Job Description for Technical Support Representative
Technical support representatives, also known as tech support reps, are responsible for providing customer service to individuals or companies and helping them troubleshoot technical difficulties. Technical support representatives can vary in location, but many work in call centers. Those who take incoming calls assist customers in resolving problems with their computers, Internet, phones, networks, etc. Other technical support representatives not in call centers may visit the customer directly …Read more
Technical Support Representative Tasks
- Help customers identify and resolve problems with products by phone, through e-mail, or in person.
- Escalate complex problems to appropriate staff member or department.
- Guide customers through the installation and updating of software and hardware.
Popular Employer Salaries for Technical Support Representative
The top respondents for the job title Technical Support Representative are from the companies IBM India Private Limited, Teleperformance and Dell, Inc.. Reported salaries are highest at Dell, Inc. where the average pay is Rs 360,000. Other companies that offer high salaries for this role include Convergys Corporation, earning around Rs 326,450. Wipro pays the lowest at around Rs 152,605. Teleperformance also pays on the lower end of the scale, paying Rs 204,000.
Explore the most common career paths for Technical Support Representative. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Representative
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Technical Support Representative Job Listings
Popular Skills for Technical Support Representative
Oral / Verbal Communication
Tech Support Call Center
Skills in Oral / Verbal Communication, Systems Troubleshooting and Tech Support Call Center are correlated to pay that is above average. Skills that pay less than market rate include Customer Service and Troubleshooting.
Pay by Experience Level for Technical Support Representative
An entry-level Technical Support Representative with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of Rs 234,092 based on 35 salaries. An early career Technical Support Representative with 1-4 years of experience earns an average total compensation of Rs 261,049 based on 186 salaries. A mid-career Technical Support Representative with 5-9 years of experience earns an average total compensation of Rs 342,915 based on 25 salaries. An experienced Technical Support Representative with 10-19 years of experience earns an average total compensation of Rs 410,000 based on 5 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Technical Support Representative in their job title in Chennai, Tamil Nadu earn an average of 2.8% more than the national average. These job titles also find higher than average salaries in Hyderabad, Andhra Pradesh (2.8% more) and Bangalore, Karnataka (1.9% more). The lowest salaries can be found in Jaipur, Rajasthan (20.1% less), Noida, Uttar Pradesh (7.6% less) and Gurgaon, Haryana (1.0% less).
Years of Experience
This data is based on 251 survey responses.
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