Average Call Center Team Lead with Team Leadership Skills Salary in Phoenix, Arizona

$47,041
Avg. SalaryShow Hourly Rate
$3,000
Bonus
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The average salary for a Call Center Team Lead with Team Leadership skills in Phoenix, Arizona is $47,041.
25%
$40k
MEDIAN
$47k
75%
$50k
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United States (change)
Salary
$40k - $50k
Bonus
$0 - $3k
Total Pay
$29k - $54k

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Job Description for Call Center Team Lead

Call Center Team Lead Tasks
  • Respond to escalated calls and resolve problems.
  • Train call center staff in overall policies as well as escalation protocols.
  • Monitor call center staff and volume and content of calls to identify problems.
  • Motivate and manage call center staff.

Call Center Team Lead Job Listings

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Popular Skills for Call Center Team Lead

Skills that pay less than market rate include Training, Customer Service and People Management.
Employees with Call Center Team Lead in their job title in Seattle, Washington earn an average of 35.8% more than the national average. These job titles also find higher than average salaries in Austin, Texas (9.5% more). The lowest salaries can be found in Salt Lake City, Utah (34.8% less), Jacksonville, Florida (20.8% less) and Chicago, Illinois (9.1% less).

Years of Experience

This data is based on 7 survey responses.
Early Career
100.0%