Average Call Center Team Lead with Customer Service Skills Salary in Phoenix, Arizona

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The average salary for a Call Center Team Lead with Customer Service skills in Phoenix, Arizona is $42,466.
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United States (change)
$38k - $48k
$0 - $2k
Total Pay
$26k - $49k

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Job Description for Call Center Team Lead

Call Center Team Lead Tasks
  • Respond to escalated calls and resolve problems.
  • Train call center staff in overall policies as well as escalation protocols.
  • Monitor call center staff and volume and content of calls to identify problems.
  • Motivate and manage call center staff.

Call Center Team Lead Job Listings

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Popular Skills for Call Center Team Lead

Skills in Team Leadership, People Management and Microsoft Office are correlated to pay that is above average.
Employees with Call Center Team Lead in their job title in Seattle, Washington earn an average of 53.1% more than the national average. These job titles also find higher than average salaries in Dallas, Texas (41.3% more) and Austin, Texas (21.3% more). The lowest salaries can be found in Tempe, Arizona (24.6% less), Tampa, Florida (21.1% less) and Salt Lake City, Utah (8.8% less).

Years of Experience

This data is based on 7 survey responses.
Early Career