Avg. Salary
$13.67
Avg. Hourly Rate
Help us gather more data!
Is Customer Service Representative (CSR) your job title? Get your free, personalized salary report
Take our survey now »

The average pay for a Customer Service Representative (CSR) in Exton, Pennsylvania is $13.67 per hour.

The average pay for a Customer Service Representative (CSR) in Exton, Pennsylvania is {{pay}} per year.

$12
10%
$14
50%
$18
90%
MEDIAN $14
$0
10%
$0
50%
$0
90%
MEDIAN $0

Job Description for Customer Service Representative (CSR)

A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives have knowledge or experience in some computer base systems such as Microsoft Word, Excel, or Power point. Also being a certified typist is highly desirable because most of the time you will be inputting data into a data base system, and the company you work for want someone with typing experience and speed. There usually is a minimum typing speed word per minutes test that most Customer Service Representatives must take and pass. Customer Service Representatives work for many different companies from insurance companies, manufacturing corporations, cable corporations, rental industries, beverage industries, and many more companies. Also it is common that the majority of Customer Service Representatives work in call centers, and their co-workers are usually trained in the same programs as they are. They usually are seated in a cubicle, and a typical work hours could varies some ranging from Monday-Friday 8am to 5pm. However if you are working in a call center, they usually are opened 24 hours 7 days a week. In this case, you can work either first shift usually 7am to 3pm, second shift 3pm to 11pm, or third shift 11p to 7am. Customer Service Representatives also no longer have to be confined to a building, because a lot are now being offered the opportunity to work from home. (Copyright 2018 PayScale.com)


Customer Service Representative (CSR) Tasks

  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
  • First point of customer contact for general inquiries like pricing, products, scheduling etc.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.

About Exton, Pennsylvania

Chester County, Pennsylvania
4,609
Male:
2,329 (50.5%)
Female:
2,280 (49.5%)
Exton is a census-designated place (CDP) in West Whiteland Township, Chester County, Pennsylvania, United States. Its population was 4,842 at the 2010 census. The Exton Square Mall and Main Street at Exton are both located within Exton along with several other shopping centers, making Exton the major shopping district in Chester County. Exton lies at the intersection of U.S. Route 30 (formerly the Lancaster Road, and later the Lincoln Highway) and Pennsylvania Route 100 (Pottstown Pike). Beginning in the late 18th century, the Lancaster Road became a major transportation route between Philadelphia and the west, while what is now Route 100 was a regional north-south route to Pottstown. A theory exists that Exton was named as the "X" on the map, denoting this intersection, though more likely the village was named after one of the several Extons in the United Kingdom. In the late 1940s, Exton became home to the Newcomen Society...
Exton:
$78,750
Pennsylvania:
$53,115
$1,458
Exton:
$376,800
Pennsylvania:
$164,900
3.8%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
1-4 years
50%
5-9 years
17%
10-19 years
17%
20 years or more
17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Years of Experience

1-4 years
50%
5-9 years
17%
10-19 years
17%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 50%
vision benefits
Vision: 75%
no benefits
None: