$45,000
Avg. Salary
$18.02
Avg. Hourly Rate
Help us gather more data! Is Customer Service Representative (CSR) your job title? Find out what you're worth.

The average pay for a Customer Service Representative (CSR) in Arlington, Virginia is $18.02 per hour.

The average pay for a Customer Service Representative (CSR) in Arlington, Virginia is $45,000 per year.

$0.00
10%
$18.02
50%
$0.00
90%
MEDIAN $18.02
$0
10%
$45k
50%
$0
90%
MEDIAN $45,000

Job Description for Customer Service Representative (CSR)

A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives have knowledge or experience in some computer base systems such as Microsoft Word, Excel, or Power point. Also being a certified typist is highly desirable because most of the time you will be inputting data into a data base system, and the company you work for want someone with typing experience and speed. There usually is a minimum typing speed word per minutes test that most Customer Service Representatives must take and pass. Customer Service Representatives work for many different companies from insurance companies, manufacturing corporations, cable corporations, rental industries, beverage industries, and many more companies. Also it is common that the majority of Customer Service Representatives work in call centers, and their co-workers are usually trained in the same programs as they are. They usually are seated in a cubicle, and a typical work hours could varies some ranging from Monday-Friday 8am to 5pm. However if you are working in a call center, they usually are opened 24 hours 7 days a week. In this case, you can work either first shift usually 7am to 3pm, second shift 3pm to 11pm, or third shift 11p to 7am. Customer Service Representatives also no longer have to be confined to a building, because a lot are now being offered the opportunity to work from home. (Copyright 2019 PayScale.com)

Customer Service Representative (CSR) Tasks
  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

About Arlington, Virginia

Arlington County, Virginia
229,164
Male:
113,981 (49.7%)
Female:
115,183 (50.3%)
Arlington County is a county in the Commonwealth of Virginia. It is coterminous with the U.S. Census Bureau-census-designated place of Arlington, which is the second-largest principal city of the Washington metropolitan area. As a result, the county is often referred to in the region simply as "Arlington" or "Arlington, Virginia". In 2015, the county's population was estimated at 229,164, which would make it the fourth-largest city in the Commonwealth if it were incorporated as such. The land that became Arlington was originally donated by Virginia to the United States government to form part of the new federal capital district of Columbia. On February 27, 1801, a year after moving from the temporary National Capital at Philadelphia to the City of Washington, the United States Congress organized the area as a subdivision of the District named Alexandria County. In 1846, Congress returned the land southwest of the Potomac River donated by Virginia...
Arlington:
$106,768
Virginia:
$66,262
$1,844
Arlington:
$655,000
Virginia:
$257,800
3.2%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

1-4 years
83%
5-9 years
17%

Years of Experience

1-4 years
83%
5-9 years
17%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 80%
vision benefits
Vision: 60%
no benefits
None: