Average Mid-Career Help Desk Technician with Customer Service Skills Hourly Pay

$18.15
Avg. Hourly RateShow Salary
$724
Bonus
$1,000
Profit Sharing
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The average hourly pay for a Mid-Career Help Desk Technician with Customer Service skills is $18.15.
10%
$13.78
10%
$18.15
50%
$24.48
90%
90%
MEDIAN $18.15
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United States (change)
Hourly Rate
$14 - $24
Bonus
$199 - $4,027
Profit Sharing
$440 - $3,250
Total Pay
$30,135 - $55,750

Your Market Worth Over Time

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Job Description for Help Desk Technician

Career Paths

Explore the most common career paths for Help Desk Technician. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Help Desk Technician
Systems Administrator
Network Administrator
Support Technician, Information Technolo...
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Help Desk Technician Job Listings

Popular Skills for Help Desk Technician

Skills in Help Desk / Desktop Support (Tier 2), Computer Hardware Technician and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 1) and Help Desk / Desktop Support.

Pay by Experience Level for Help Desk Technician

An entry-level Help Desk Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.09 based on 154 salaries. An early career Help Desk Technician with 1-4 years of experience earns an average total compensation of $16.05 based on 981 salaries. An experienced Help Desk Technician with 10-19 years of experience earns an average total compensation of $19.82 based on 128 salaries. In their late career (20 years and higher), employees earn an average total compensation of $23.
Employees with Help Desk Technician in their job title in Washington, District of Columbia earn an average of 34.7% more than the national average. These job titles also find higher than average salaries in New York, New York (13.1% more) and Houston, Texas (11.6% more). The lowest salaries can be found in Los Angeles, California (9.8% less) and San Antonio, Texas (6.0% less).

Years of Experience

This data is based on 1,288 survey responses.
Entry Level
12.0%
Early Career
76.2%
Experienced
9.9%
Late Career
1.9%