The average hourly pay for a Mid-Career Help Desk Technician with Information Technology (IT) Support skills in Houston, Texas is $18.00.
Is Help Desk Technician your job title? Get a personalized salary report!
$0 - $18
$39,928 - $46,505
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Help Desk Technician
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more
Help Desk Technician Job Listings
Popular Skills for Help Desk Technician
Avg. Hourly Rate
Skills in Computer Hardware Technician, Help Desk / Desktop Support (Tier 1) and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Help Desk Technician in their job title in San Diego, California earn an average of 24.3% more than the national average. These job titles also find higher than average salaries in Los Angeles, California (15.6% more) and Denver, Colorado (11.1% more). The lowest salaries can be found in Phoenix, Arizona (5.6% less) and Miami, Florida (1.9% less).
Years of Experience
This data is based on 12 survey responses.
Related Job Salaries
$11 - $21
$12 - $25
$15 - $37
$15 - $44
$16 - $42
$12 - $29
$8 - $12
$10 - $17