The average salary for a Mid-Career Help Desk Technician with Help Desk / Desktop Support skills in Houston, Texas is $45,000.
Tell us about your job and pay factors like skills and education Find your market worth with a report tailored to you Negotiate your pay with confidence
What Do Help Desk Technicians Do?
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more
Explore the most common career paths for Help Desk Technician. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner
to research other job paths.
Support Technician, Information Technolo...
Somewhat common (8 - 20%)
Help Desk Technician Job Listings
What Are Popular Skills for Help Desk Technicians?
Skills in Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 1) and Computer Hardware Technician.
Pay Difference by Location
Employees with Help Desk Technician in their job title in Seattle, Washington earn an average of 15.4% more than the national average. These job titles also find higher than average salaries in Los Angeles, California (14.3% more). The lowest salaries can be found in Detroit, Michigan (21.3% less), Atlanta, Georgia (16.7% less) and Tampa, Florida (13.9% less).
Years of Experience
This data is based on 14 survey responses.
More Cities for Help Desk Technician