The average hourly pay for a Mid-Career Help Desk Technician with Help Desk / Desktop Support (Tier 2) skills in Houston, Texas is $19.40.
Is Help Desk Technician your job title? Get a personalized salary report!
$0 - $19
$42,433 - $49,891
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Help Desk Technician
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more
Explore the most common career paths for Help Desk Technician. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Help Desk Technician
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Help Desk Technician Job Listings
Popular Skills for Help Desk Technician
Avg. Hourly Rate
Skills in Help Desk / Desktop Support (Tier 1) and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Information Technology (IT) Support, Help Desk / Desktop Support and Computer Hardware Technician.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Help Desk Technician in their job title in San Diego, California earn an average of 79.5% more than the national average. These job titles also find higher than average salaries in Seattle, Washington (40.5% more) and Washington, District of Columbia (27.0% more). The lowest salaries can be found in Dallas, Texas (0.5% less).
Years of Experience
This data is based on 3 survey responses.
Related Job Salaries
$12 - $21
$12 - $25
$15 - $37
$15 - $45
$8 - $12
$16 - $42
$12 - $29
$10 - $17