The average hourly pay for a Mid-Career Help Desk Technician with Troubleshooting skills in Houston, Texas is $18.00.
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$0 - $18
$39,520 - $45,962
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Job Description for Help Desk Technician
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more
Explore the most common career paths for Help Desk Technician. Thickness and color of lines indicates how common a path is.
Help Desk Technician
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Help Desk Technician Job Listings
Popular Skills for Help Desk Technician
Avg. Hourly Rate
Skills in Computer Hardware Technician and Help Desk / Desktop Support (Tier 1) are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Help Desk Technician in their job title in Washington, District of Columbia earn an average of 44.4% more than the national average. The lowest salaries can be found in Phoenix, Arizona (11.1% less) and New York, New York (5.2% less).
Years of Experience
This data is based on 14 survey responses.
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