The average salary for a Mid-Career Help Desk Technician with Help Desk / Desktop Support (Tier 1) skills in Houston, Texas is $44,491.
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$0 - $44k
$40k - $46k
Your Market Worth Over Time
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Job Description for Help Desk Technician
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more
Help Desk Technician Job Listings
Popular Skills for Help Desk Technician
Computer Hardware Technician
Help Desk / Desktop Support
Skills in Help Desk / Desktop Support, Help Desk / Desktop Support (Tier 2) and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Computer Hardware Technician.
Pay by Experience Level for Help Desk Technician
An early career Help Desk Technician with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $41,493 based on 22 salaries. An experienced Help Desk Technician with 10-19 years of experience earns an average total compensation of $42,494 based on 6 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Help Desk Technician in their job title in Washington, District of Columbia earn an average of 38.1% more than the national average. These job titles also find higher than average salaries in New York, New York (20.2% more) and Seattle, Washington (16.8% more). The lowest salaries can be found in Dallas, Texas (8.5% less), Pittsburgh, Pennsylvania (7.9% less) and Honolulu, Hawaii (0.6% less).
Years of Experience
This data is based on 28 survey responses.
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