Average Senior Customer Service Representative (CSR) Hourly Pay in Riverside, California

$21.13
Avg. Base Hourly Rate (USD)
25%
$19.64
MEDIAN
$21.13
75%
$22.41

The average hourly pay for a Senior Customer Service Representative (CSR) is $21.13

Hourly Rate
$20 - $22
Bonus
$0 - $3k
Total Pay
$41k - $53k
Is Average Senior Customer Service Representative (CSR) Hourly Pay in Riverside, California your job title? Find out what you should be paid
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What Do Senior Customer Service Representative (CSR)s Do?

Senior Customer Service Representative (CSR) Tasks
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
  • May mentor or give direction to junior team members and provide training on best practices.
  • May assist management in ensuring performance goals are met.
  • Assists the Customer Service Representative (CSR) with difficult cases.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
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Gender Breakdown

Female
100.0%
This data is based on 4 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

100%

Dental

75%

Vision

50%