Average Service Delivery Manager with Client Interaction Skills Salary

$82,542
Avg. SalaryShow Hourly Rate
$5,852
Bonus
$10,500
Commission
$2,750
Profit Sharing
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The average salary for a Service Delivery Manager with Client Interaction skills is $82,542.
10%
$50k
MEDIAN
$83k
90%
$124k
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United States (change)
Salary
$50k - $124k
Bonus
$983 - $17k
Profit Sharing
$596 - $18k
Commission
$4k - $15k
Total Pay
$46k - $133k

Your Market Worth Over Time

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Job Description for Service Delivery Manager

Service Delivery Manager Tasks
  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.
The top respondents for the job title Service Delivery Manager are from the companies Tangoe, Inc., TEKsystems, Inc and Atos Origin. Reported salaries are highest at Xerox Corporation where the average pay is $90,000. Other companies that offer high salaries for this role include Atos Origin and TEKsystems, Inc, earning around $87,500 and $82,381, respectively. Novitex Enterprise Solutions pays the lowest at around $40,600. IT Authorities and Tangoe, Inc. also pay on the lower end of the scale, paying $48,000 and $57,228, respectively.

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Popular Skills for Service Delivery Manager

Skills in People Management, Project Management and Operations Management are correlated to pay that is above average. Skills that pay less than market rate include Customer Service and Customer Relationship Management (CRM).

Pay by Experience Level for Service Delivery Manager

An entry-level Service Delivery Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $54,960 based on 7 salaries. An early career Service Delivery Manager with 1-4 years of experience earns an average total compensation of $63,474 based on 93 salaries. A mid-career Service Delivery Manager with 5-9 years of experience earns an average total compensation of $72,124 based on 79 salaries. An experienced Service Delivery Manager with 10-19 years of experience earns an average total compensation of $96,252 based on 171 salaries. In their late career (20 years and higher), employees earn an average total compensation of $108,885.
Employees with Service Delivery Manager in their job title in Chicago, Illinois earn an average of 24.7% more than the national average. These job titles also find higher than average salaries in New York, New York (21.1% more) and Atlanta, Georgia (5.0% more). The lowest salaries can be found in San Diego, California (6.9% less), Raleigh, North Carolina (5.5% less) and Dallas, Texas (1.3% less).

Years of Experience

This data is based on 405 survey responses.
Entry Level
1.7%
Early Career
23.0%
Mid Career
19.5%
Experienced
42.2%
Late Career
13.6%