Average Service Delivery Manager with Customer Service Skills Salary

$73,031
Avg. SalaryShow Hourly Rate
$5,068
Bonus
$4,000
Commission
$2,503
Profit Sharing
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The average salary for a Service Delivery Manager with Customer Service skills is $73,031.
10%
$46k
MEDIAN
$73k
90%
$117k
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United States (change)
Salary
$46k - $117k
Bonus
$494 - $15k
Profit Sharing
$592 - $15k
Commission
$0 - $4k
Total Pay
$36k - $120k

Your Market Worth Over Time

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Job Description for Service Delivery Manager

Service Delivery Manager Tasks
  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Popular Employer Salaries for Service Delivery Manager

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Popular Skills for Service Delivery Manager

Skills in People Management, Operations Management, Project Management, Customer Relationship Management (CRM) and Information Technology (IT) Support are correlated to pay that is above average.

Pay by Experience Level for Service Delivery Manager

An entry-level Service Delivery Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $54,421 based on 10 salaries. An early career Service Delivery Manager with 1-4 years of experience earns an average total compensation of $58,676 based on 104 salaries. A mid-career Service Delivery Manager with 5-9 years of experience earns an average total compensation of $72,061 based on 90 salaries. An experienced Service Delivery Manager with 10-19 years of experience earns an average total compensation of $83,543 based on 130 salaries. In their late career (20 years and higher), employees earn an average total compensation of $100,834.
Employees with Service Delivery Manager in their job title in Chicago, Illinois earn an average of 47.9% more than the national average. These job titles also find higher than average salaries in Atlanta, Georgia (30.1% more) and New York, New York (26.0% more). The lowest salaries can be found in San Diego, California (11.0% less), Dallas, Texas (11.0% less) and Raleigh, North Carolina (9.6% less).

Years of Experience

This data is based on 391 survey responses.
Entry Level
2.6%
Early Career
26.6%
Mid Career
23.0%
Experienced
33.2%
Late Career
14.6%