Average Experienced Service Delivery Manager with Customer Service Skills Salary

$83,543
Avg. SalaryShow Hourly Rate
$5,896
Bonus
$4,750
Profit Sharing
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The average salary for an Experienced Service Delivery Manager with Customer Service skills is $83,543.
10%
$49k
MEDIAN
$84k
90%
$125k
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United States (change)
Salary
$49k - $125k
Bonus
$1k - $19k
Profit Sharing
$3k - $11k
Total Pay
$46k - $131k

Your Market Worth Over Time

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Job Description for Service Delivery Manager

Service Delivery Manager Tasks
  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

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Popular Skills for Service Delivery Manager

Skills in People Management, Customer Relationship Management (CRM), Operations Management, Project Management and Client Interaction are correlated to pay that is above average.

Pay by Experience Level for Service Delivery Manager

An entry-level Service Delivery Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $54,421 based on 10 salaries. An early career Service Delivery Manager with 1-4 years of experience earns an average total compensation of $58,676 based on 104 salaries. A mid-career Service Delivery Manager with 5-9 years of experience earns an average total compensation of $72,061 based on 89 salaries. In their late career (20 years and higher), employees earn an average total compensation of $100,834.

Pay Difference by Location

Learn more about cost of living by city.
Employees with Service Delivery Manager in their job title in Chicago, Illinois earn an average of 31.7% more than the national average. These job titles also find higher than average salaries in New York, New York (18.3% more) and Washington, District of Columbia (10.9% more).

Years of Experience

This data is based on 260 survey responses.
Entry Level
3.8%
Early Career
40.0%
Mid Career
34.2%
Late Career
21.9%