Average Service Desk Analyst with Help Desk / Desktop Support Skills Salary

$42,090
Avg. SalaryShow Hourly Rate
$2,200
Bonus
What am I worth?
Get pay report
How should I pay?
Price a job
The average salary for a Service Desk Analyst with Help Desk / Desktop Support skills is $42,090.
25%
$38k
25%
$42k
50%
$47k
75%
75%
MEDIAN $42,090
Is Service Desk Analyst your job title? Get a personalized salary report!
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Salary
$38k - $47k
Bonus
$0 - $2k
Total Pay
$37k - $54k

Your Market Worth Over Time

How has your pay changed over time for your market? Find out by taking our salary quiz.

Job Description for Service Desk Analyst

Service Desk Analyst Tasks
  • Respond to inquiries and user problems, document classification of incidents, and diagnose hardware and software.
  • Follow up with customers to ensure resolution and close out incidents in the tracking system.
  • Detect trends and patterns in incidents and maintenance, and provide ad hoc reports.
  • Collect information from users to understand and resolve problems remotely or in person.

Career Paths

Explore the most common career paths for Service Desk Analyst. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Service Desk Analyst
Service Desk Manager
Systems Administrator
Information Technology (IT) Support Spec...
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Service Desk Analyst Job Listings

Search for more jobs
Search

Popular Skills for Service Desk Analyst

Skills in Information Technology (IT) Support, Customer Service, Microsoft Active Directory, Help Desk / Desktop Support (Tier 2) and Help Desk / Desktop Support (Tier 1) are correlated to pay that is above average.

Pay by Experience Level for Service Desk Analyst

An early career Service Desk Analyst with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $42,750 based on 8 salaries. An experienced Service Desk Analyst with 10-19 years of experience earns an average total compensation of $42,000 based on 7 salaries.

Years of Experience

This data is based on 15 survey responses.
Early Career
53.3%
Experienced
46.7%