$19.65
Avg. Hourly Rate
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A Technical Support Analyst with Microsoft Access skills earns an average wage of $21.62 per hour. People in this job generally don't have more than 10 years' experience.

$31,996 - $94,683
$32K
$59K
$95K
MEDIAN: $59,372
10%
50%
90%

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$12.45 - $26.93
$12
$20
$27
MEDIAN: $19.65
10%
50%
90%

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$0$94K
Salary $31,996 - $94,683
Bonus $509
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,079 - $77,566
  • Country: United States
  • Currency: USD
  • Updated: 13 Aug 2018
  • Individuals Reporting: 15
Hourly Data $0$41
Hourly Rate $12.45 - $26.93
Overtime $10.14 - $41.22
Annual Data $0$77K
Bonus $509
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,079 - $77,566
  • Country: United States
  • Currency: USD
  • Updated: 13 Aug 2018
  • Individuals Reporting: 18

Job Description for Technical Support Analyst

A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technical support and educating customers when they are setting up or experiencing trouble with software or equipment.

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Technical Support Analyst Tasks

  • Provide technical assistance to computer system and other technical equipment users.
  • Perform general maintenance and repair of technical equipment.
  • Install software and hardware applications.

Technical Support Analyst Job Listings

Key Stats for Technical Support Analyst

Gender

Female
30 %
Male
70 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.
Less than 1 year
3%
1-4 years
52%
5-9 years
21%
10-19 years
18%
20 years or more
6%

Experience Affects Technical Support Analyst Salaries

Mid-Career
▲4%

National Average
$46,000

Entry-Level
▼20%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.

Gender

Female
30 %
Male
70 %

Years of Experience

Less than 1 year
3%
1-4 years
52%
5-9 years
21%
10-19 years
18%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 78%
vision benefits
Vision: 75%
no benefits
None: 13%