The average salary for a Technical Support Analyst with Microsoft Office skills is $49,832.
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$37k - $66k
$484 - $6k
$0 - $5k
$34k - $67k
Your Market Worth Over Time
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Job Description for Technical Support Analyst
A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technica…Read more
Technical Support Analyst Tasks
- Provide technical assistance to computer system and other technical equipment users.
- Perform general maintenance and repair of technical equipment.
- Install software and hardware applications.
Popular Employer Salaries for Technical Support Analyst
Technical Support Analyst Job Listings
Popular Skills for Technical Support Analyst
Skills in Information Technology (IT) Support and Troubleshooting are correlated to pay that is above average. Skills that pay less than market rate include Windows Operating System General Use, Help Desk / Desktop Support (Tier 2) and Customer Service.
Pay by Experience Level for Technical Support Analyst
An entry-level Technical Support Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $44,346 based on 55 salaries. An early career Technical Support Analyst with 1-4 years of experience earns an average total compensation of $47,926 based on 190 salaries. A mid-career Technical Support Analyst with 5-9 years of experience earns an average total compensation of $52,802 based on 94 salaries. An experienced Technical Support Analyst with 10-19 years of experience earns an average total compensation of $52,966 based on 57 salaries. In their late career (20 years and higher), employees earn an average total compensation of $58,356.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Technical Support Analyst in their job title in Phoenix, Arizona earn an average of 20.0% more than the national average. These job titles also find higher than average salaries in New York, New York (18.4% more) and Dallas, Texas (15.4% more). The lowest salaries can be found in Austin, Texas (9.7% less), Atlanta, Georgia (4.7% less) and Charlotte, North Carolina (2.2% less).
Years of Experience
This data is based on 407 survey responses.
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