$49,310
Avg. Salary
$19.79
Avg. Hourly Rate

Average additional compensation:

$1,955

Bonus

$3,052

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Technical Support Analyst with Microsoft Office skills is $19.79 per hour.

The average pay for a Technical Support Analyst with Microsoft Office skills is $49,310 per year.

$14.59
10%
$19.79
50%
$28.39
90%
MEDIAN $19.79
$35k
10%
$49k
50%
$66k
90%
MEDIAN $49,310
$35,188 - $66,314
$35K
$49K
$66K
MEDIAN: $49,310
10%
50%
90%

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$14.59 - $28.39
$15
$20
$28
MEDIAN: $19.79
10%
50%
90%

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$0$66K
Salary $35,188 - $66,314
Bonus $405 - $5,817
Profit Sharing $0.17 - $5,425
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,344 - $66,324
  • Country: United States
  • Currency: USD
  • Updated: 18 Jan 2019
  • Individuals Reporting: 232
Hourly Data $0$41
Hourly Rate $14.59 - $28.39
Overtime $18.25 - $41.62
Annual Data $0$66K
Bonus $405 - $5,817
Profit Sharing $0.17 - $5,425
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,344 - $66,324
  • Country: United States
  • Currency: USD
  • Updated: 18 Jan 2019
  • Individuals Reporting: 139

Job Description for Technical Support Analyst

A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technical support and educating customers when they are setting up or experiencing trouble with software or equipment.

Read More...
Technical Support Analyst Tasks
  • Provide technical assistance to computer system and other technical equipment users.
  • Perform general maintenance and repair of technical equipment.
  • Install software and hardware applications.

Technical Support Analyst Job Listings

Key Stats for Technical Support Analyst

Gender

Female
22 %
Male
78 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 84 votes.
Less than 1 year
4%
1-4 years
51%
5-9 years
25%
10-19 years
16%
20 years or more
4%

Experience Affects Technical Support Analyst Salaries

Mid-Career
▲6%

Experienced
▲6%

National Average
$47,000

Entry-Level
▼4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 84 votes.

Gender

Female
22 %
Male
78 %

Years of Experience

Less than 1 year
4%
1-4 years
51%
5-9 years
25%
10-19 years
16%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 78%
vision benefits
Vision: 68%
no benefits
None: 10%