The average hourly pay for a Technical Support Analyst with Help Desk / Desktop Support skills is $20.95.
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$0 - $21
$36,450 - $52,000
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Job Description for Technical Support Analyst
A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technica…Read more
Technical Support Analyst Tasks
- Provide technical assistance to computer system and other technical equipment users.
- Perform general maintenance and repair of technical equipment.
- Install software and hardware applications.
Explore the most common career paths for Technical Support Analyst. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Analyst
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Technical Support Analyst Job Listings
Popular Skills for Technical Support Analyst
Avg. Hourly Rate
Skills that pay less than market rate include Microsoft Office, Troubleshooting, Customer Service, Help Desk / Desktop Support (Tier 2) and Information Technology (IT) Support.
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