The average salary for a Technical Support Analyst with Cisco Networking skills is $49,048.
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$38k - $84k
$0 - $3k
$35k - $72k
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Job Description for Technical Support Analyst
A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technica…Read more
Technical Support Analyst Tasks
- Provide technical assistance to computer system and other technical equipment users.
- Perform general maintenance and repair of technical equipment.
- Install software and hardware applications.
Explore the most common career paths for Technical Support Analyst. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Analyst
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Technical Support Analyst Job Listings
Popular Skills for Technical Support Analyst
Skills in Information Technology (IT) Support, Help Desk / Desktop Support (Tier 2), Troubleshooting and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.
Pay by Experience Level for Technical Support Analyst
An early career Technical Support Analyst with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $46,021 based on 32 salaries. A mid-career Technical Support Analyst with 5-9 years of experience earns an average total compensation of $54,396 based on 18 salaries. An experienced Technical Support Analyst with 10-19 years of experience earns an average total compensation of $52,738 based on 11 salaries.
Years of Experience
This data is based on 61 survey responses.
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