$57,435
Avg. Salary
Avg. Hourly Rate
Help us gather more data! Is Technical Support Analyst your job title? Find out what you're worth.

The average pay for a Technical Support Analyst with Product Support skills is {{pay}} per hour.

The average pay for a Technical Support Analyst with Product Support skills is $57,435 per year.

10%
$0.00
10%
$0.00
50%
$0.00
90%
90%
MEDIAN $0.00
10%
$44k
10%
$57k
50%
$61k
90%
90%
MEDIAN $57,435
$44,350 - $61,296
$57K
MEDIAN: $57,435
50%

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Job Description for Technical Support Analyst

A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technical support and educating customers when they are setting up or experiencing trouble with software or equipment.

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Technical Support Analyst Tasks
  • Provide technical assistance to computer system and other technical equipment users.
  • Perform general maintenance and repair of technical equipment.
  • Install software and hardware applications.

Technical Support Analyst Job Listings

Key Stats for Technical Support Analyst

Gender

Female
20 %
Male
80 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
1-4 years
67%
5-9 years
17%
10-19 years
17%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
20 %
Male
80 %

Years of Experience

1-4 years
67%
5-9 years
17%
10-19 years
17%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 83%
vision benefits
Vision: 50%
no benefits
None: 17%