$47,828
Avg. Salary
$19.80
Avg. Hourly Rate

Average additional compensation:

$1,500

Bonus

$1,250

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Technical Support Analyst with Microsoft Exchange skills is $19.80 per hour.

The average pay for a Technical Support Analyst with Microsoft Exchange skills is $47,828 per year.

$15.03
10%
$19.80
50%
$26.46
90%
MEDIAN $19.80
$30k
10%
$48k
50%
$65k
90%
MEDIAN $47,828
$30,410 - $64,575
$30K
$48K
$65K
MEDIAN: $47,828
10%
50%
90%

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$15.03 - $26.46
$15
$20
$26
MEDIAN: $19.80
10%
50%
90%

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$0$64K
Salary $30,410 - $64,575
Bonus $101 - $5,918
Profit Sharing $1,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,969 - $64,919
  • Country: United States
  • Currency: USD
  • Updated: 16 Jan 2019
  • Individuals Reporting: 80
Hourly Data $0$39
Hourly Rate $15.03 - $26.46
Overtime $22.61 - $39.42
Annual Data $0$64K
Bonus $101 - $5,918
Profit Sharing $1,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,969 - $64,919
  • Country: United States
  • Currency: USD
  • Updated: 16 Jan 2019
  • Individuals Reporting: 40

Job Description for Technical Support Analyst

A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technical support and educating customers when they are setting up or experiencing trouble with software or equipment.

Read More...
Technical Support Analyst Tasks
  • Provide technical assistance to computer system and other technical equipment users.
  • Perform general maintenance and repair of technical equipment.
  • Install software and hardware applications.

Technical Support Analyst Job Listings

Key Stats for Technical Support Analyst

Gender

Female
19 %
Male
81 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 28 votes.
Less than 1 year
1%
1-4 years
56%
5-9 years
22%
10-19 years
20%
20 years or more
2%

Experience Affects Technical Support Analyst Salaries

Experienced
▲12%

Mid-Career
▲11%

National Average
$47,000

Entry-Level
▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 28 votes.

Gender

Female
19 %
Male
81 %

Years of Experience

Less than 1 year
1%
1-4 years
56%
5-9 years
22%
10-19 years
20%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 76%
vision benefits
Vision: 69%
no benefits
None: 16%