Salary for Customer Service Representative (CSR) Jobs

Updated: 5 Feb 2012
Canada » Job » Customer Service Representative (CSR) Overview » Customer Service Representative (CSR) Salary
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national salary data
National Salary Data

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$16KC$32KC$48K
SalaryC$26,581 - C$46,737  
   
BonusC$50.61 - C$3,607  
Profit SharingC$255.32 - C$3,370  
CommissionC$296.96 - C$10,265  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$22,406 - C$45,423  
PayScale
Country: Canada | Currency: CAD | Updated: 5 Feb 2012 | Individuals Reporting: 3,783
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company salaries
Companies and Industries for Customer Service Representative (CSR) Jobs

Popular Employers

Salary Range

BMO - Bank of MontrealC$18,121 - C$40,104
RBC Royal BankC$25,957 - C$37,249
Canadian Imperial Bank of Commerce (CIBC)C$24,505 - C$33,179
The Bank of MontrealC$19,866 - C$30,242
TD CanadatrustC$30,199 - C$36,426
Popular Industries

Salary Range

BankingC$26,792 - C$45,512
InsuranceC$27,040 - C$47,065
Manufacturing and DistributionC$27,826 - C$47,975
Financial ServicesC$26,906 - C$46,876
Insurance BrokerageC$27,493 - C$47,209

key statistics
Key Statistics for Customer Service Representative (CSR) Jobs

Gender
Female
73%
female alumni
 
Male
27%
male alumni
Salary:C$30,549 - C$40,895 C$31,071 - C$41,665
Years of Experience
Less than 1 year
6%
1-4 years
41%
5-9 years
25%
10-19 years
20%
20 years or more
7%
Top Degrees

Salary Range

Bachelor's DegreeC$27,600 - C$47,928
Associate's DegreeC$27,800 - C$45,359
Bachelor of Arts (BA), PsychologyC$21,331 - C$43,173
Bachelor of Arts (BA), EnglishC$29,900 - C$60,200
Bachelor of Arts (BA), HistoryC$33,661 - C$43,000
Most Common Health Benefits
medical benefits Medical: 73% dental benefits Dental: 69%
vision benefits Vision: 48% employee benefits None: 24%

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career path
Career Path for Customer Service Representative (CSR) Jobs

Common Past Jobs
Common Future Jobs

Customer Service Representative (CSR)

Salary Range

C$22,406 - C$45,423
payscale
Sales Associate
C$18,320 - C$61,153
Cashier
C$16,484 - C$26,982
Receptionist
C$20,917 - C$37,618
 
Common Future Jobs

Customer Service Representative (CSR)

Salary Range

C$22,406 - C$45,423
payscale
Administrative Assistant
C$24,497 - C$45,697
Senior Customer Service Representative (CSR)
C$26,618 - C$54,618
Customer Service Supervisor
C$22,169 - C$57,347
 

career path
Salary Map for Customer Service Representative (CSR) Jobs

Highest Salaries By City for Customer Service Representative (CSR) Jobs

Top Cities by Popularity for Customer Service Representative (CSR) Jobs

Highest Salaries By City Top Cities by Popularity

sample job description
Customer Service Representative (CSR) Job Description

People with the job title Customer Service Representative (CSR) typically fall into one of the following PayScale standard occupations.

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, scheduling etc. Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Review individual applications for insurance to evaluate degree of risk involved and determine acceptance of applications.

See Sample Job Descriptions for All Jobs

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average job salaries
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