Salary for Help Desk Manager, IT Jobs

Updated: 5 Feb 2012

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National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$32K	$64K	$96K
Salary	$39,254 - $90,455
Bonus	$505 - $14,290
Profit Sharing	$1,007 - $12,255
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$37,210 - $94,134
Country: United States \| Currency: USD \| Updated: 5 Feb 2012 \| Individuals Reporting: 674

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Job Listings for Help Desk Manager, IT Jobs

Posted	Job Title	Company	Job Location
Jan 24	Help Desk / IT Manager	Ricoh Americas Corporation	Newport News, Virginia
	Job Title: Help Desk / IT Manager Profession: Customer Support/Call Center Operations -> Call Center... 03889Job Title Help Desk / IT ManagerJob Category... Indeed
Jan 22	IT Help Desk Manager	John Drake & Associates, Inc.	Oak Brook, Illinois
	a qualified individual for an internal IT Help Desk Manager position (JEMC Manager) This person will... will consist of be a manager for JDA's consulting... Indeed
Jan 22	IT Help Desk Manager	Richmond American Homes	Denver, Colorado
	IT Help Desk Manager Company: MDC Corporate Job Type: Full-Time Location: Denver, CO Job Description... or related area, or Help Desk Institute certification... Indeed
Dec 24	IT Help Desk Manager	Sun Products	Wilton, Connecticut
	user help requests. The Help Desk Manager will also... Manage Help Desk staff; oversee the development, implementation, and administration of help desk staff... Indeed

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Companies and Industries for Help Desk Manager, IT Jobs

Popular Employers

Salary Range


St. Vincent's Medical Center	Not enough data
General Dynamics Information Technology Inc	Not enough data
Booz, Allen, and Hamilton	Not enough data

Popular Industries

Salary Range


Information Technology (IT) Services	$39,922 - $98,567
Education, College/University	$37,584 - $88,782
Healthcare	$42,029 - $100,548
Financial Services	$42,060 - $100,816
Law Firm / Law Office	$40,106 - $94,506

Key Statistics for Help Desk Manager, IT Jobs

Gender

	Female 23%			Male 77%
Salary:	$50,334 - $71,827			$48,066 - $78,435

Years of Experience

Less than 1 year

1-4 years

22%

5-9 years

31%

10-19 years

38%

20 years or more

Top Degrees

Salary Range


Bachelor's Degree	$42,862 - $92,204
Associate's Degree	$20,180 - $82,312
Bachelor of Science (BS / BSc), Computer Science (CS)	$39,157 - $95,829
Bachelor of Science (BS / BSc), Information Technology (IT)	$41,692 - $81,990
Master of Business Administration (MBA)	$48,063 - $121,498

See more degrees

Most Common Health Benefits

	Medical: 86%		Dental: 76%
	Vision: 60%		None: 12%

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Career Path for Help Desk Manager, IT Jobs

Common Past Jobs

Common Future Jobs

Help Desk Manager, IT

Salary Range

$37,210 - $94,134

	Help Desk Technician $24,439 - $51,022
	Information Technology (IT) Manager $42,127 - $124,943
	Help Desk Analyst (Computer) $27,293 - $55,113

Common Past Jobs

Common Future Jobs

Help Desk Manager, IT

Salary Range

$37,210 - $94,134

	Information Technology (IT) Manager $42,127 - $124,943
	Project Manager, Information Technology (IT) $50,732 - $127,612
	Information Technology (IT) Director $51,169 - $172,438

Use GigZig to view more salary ranges for common past and future jobs

Salary Map for Help Desk Manager, IT Jobs

Highest Salaries By City for Help Desk Manager, IT Jobs

Top Cities by Popularity for Help Desk Manager, IT Jobs

Highest Salaries By City

Top Cities by Popularity

Help Desk Manager, IT Job Description

People with the job title Help Desk Manager, IT typically fall into one of the following PayScale standard occupations.

Help Desk Managers

Plan, direct, and coordinate of the internal information technology help desk. Perform extensive customer communication. Oversee servicing of a range of equipment from workstations to servers to networks. Hire, review, and fire non-management employees. Plan, direct and coordinate daily activities of a department/group/team.