Salary by Skill/Specialty for Help Desk Manager, IT Jobs

Updated: 5 Feb 2012

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Job: Help Desk Manager, IT

Salary by Skill/Specialty

Skill/Specialty	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$50K	$100K	$150K
IT Management	$43,975 - $119,263
Project Management	$47,667 - $99,060
Network Management / Administration	$40,617 - $88,630
Help Desk / Desktop Support (Tier 2)	$31,511 - $83,464
Information Technology Infrastructure Library (ITIL)	$49,057 - $99,990
Customer Service Metrics	$44,042 - $81,703
Microsoft Office	$29,361 - $75,065
Microsoft Windows 3.x, 95/98/Me, 2000, or XP - General Use	$37,191 - $91,916
Customer Relationship Management (CRM)	$49,445 - $94,500
Windows NT / 2000 / XP Networking	$17,806 - $84,353
Country: United States \| Currency: USD \| Updated: 5 Feb 2012 \| Individuals Reporting: 228

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Job Listings for Help Desk Manager, IT Jobs

Posted	Job Title	Company	Job Location
Jan 24	Help Desk / IT Manager	Ricoh Americas Corporation	Newport News, Virginia
	Job Title: Help Desk / IT Manager Profession: Customer Support/Call Center Operations -> Call Center... 03889Job Title Help Desk / IT ManagerJob Category... Indeed
Jan 22	IT Help Desk Manager	John Drake & Associates, Inc.	Oak Brook, Illinois
	a qualified individual for an internal IT Help Desk Manager position (JEMC Manager) This person will... will consist of be a manager for JDA's consulting... Indeed
Jan 22	IT Help Desk Manager	Richmond American Homes	Denver, Colorado
	IT Help Desk Manager Company: MDC Corporate Job Type: Full-Time Location: Denver, CO Job Description... or related area, or Help Desk Institute certification... Indeed
Dec 24	IT Help Desk Manager	Sun Products	Wilton, Connecticut
	user help requests. The Help Desk Manager will also... Manage Help Desk staff; oversee the development, implementation, and administration of help desk staff... Indeed

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Help Desk Manager, IT Job Description

People with the job title Help Desk Manager, IT typically fall into one of the following PayScale standard occupations.

Help Desk Managers

Plan, direct, and coordinate of the internal information technology help desk. Perform extensive customer communication. Oversee servicing of a range of equipment from workstations to servers to networks. Hire, review, and fire non-management employees. Plan, direct and coordinate daily activities of a department/group/team.