Highly Satisfied
Last updated Apr 23 2025
Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
May 2019
Highly stressful mainly because of customers.
Customer Service Representative (CSR) in Charlotte:
Pros: Comfortable work environment
Cons: The customers and expectations
April 2019
Busy work but it is a great company.
Customer Service Representative (CSR) in Shreveport:
Pros: The fact that I always have something to work on.
Cons: Using my personal gas to run errands.
April 2019
Too demanding for too little reward.
Customer Service Representative (CSR) in Mesa:
Pros: very slow pace, can do other stuff while waiting for a call
Cons: no advancement, no opportunities, no raise
April 2019
Customer Service Representative (CSR) in Newton:
Pros: The customers are friendly and polite for the most part and almost all of my coworkers are great.
Cons: The few rude customers and my coworkers that stand around not doing any work.
April 2019
Like taking a beating in order to save a life or at least the day!
Customer Service Representative (CSR) in Cincinnati:
Pros: Everyone has their own story to tell....
Cons: Being a verbal punching bag. Some fats are just exhausting but we keep on keeping on..
April 2019
Makeing a good relation with customer .make them satisfy within the company policy.
Customer Service Representative (CSR) in Guwahati:
Pros: everyday day meeting new people and how to interact with them
Cons: travelling around the world
April 2019
Women are devalued, disrespected, and bullied.
Customer Service Representative (CSR) in San Diego:
Pros: I dont have to commute to work
Cons: The company culture is dominated by Male egos and good odds boy mentality. Women are devalued and otherwise bright and respectful young men are groomed to continue this legacy by manipulation.
Customer Service Representative (CSR) Job Listings
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›