Average Early-Career Customer Service Specialist with Customer Service Metrics Skills Hourly Pay

$14.91
Avg. Hourly RateShow Salary
$1,474
Bonus
$8,650
Commission
$300
Profit Sharing
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The average hourly pay for an Early-Career Customer Service Specialist with Customer Service Metrics skills is $14.91.
10%
$10.29
MEDIAN
$14.91
90%
$18.82
Is Customer Service Specialist your job title? Find out what you should be paid

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United States (change)
Hourly Rate
$10 - $19
Bonus
$155 - $5,817
Profit Sharing
$197 - $509
Commission
$0 - $8,650
Total Pay
$23,267 - $45,948

Your Market Worth Over Time

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Customer Service Specialist Job Listings

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Popular Skills for Customer Service Specialist

Skills that pay less than market rate include Call Center Operations, Phone Support, Data Entry, Customer Relations and Customer Service.

Pay by Experience Level for Customer Service Specialist

An entry-level Customer Service Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $13.73 based on 8 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of $15.79 based on 77 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of $16.81 based on 67 salaries. In their late career (20 years and higher), employees earn an average total compensation of $17.

Pay Difference by Location

Learn more about cost of living by city.

Years of Experience

This data is based on 179 survey responses.
Entry Level
4.5%
Mid Career
43.0%
Experienced
37.4%
Late Career
15.1%