Director, Customer Experience with Customer Service Metrics Skills Salary

A Director, Customer Experience with Customer Service Metrics skills earns an average salary of $97,436 per year. Experience has a moderate effect on income for this job.

$53,327 - $158,807
$53K
$98K
$160K
MEDIAN: $97,720
10%
50%
90%

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$0$178K
Salary $53,327 - $158,807
Bonus $4,898 - $34,019
Profit Sharing $1,007 - $17,232
Commission $8,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$50,597 - $178,596
  • Country: United States
  • Currency: USD
  • Updated: 18 Nov 2017
  • Individuals Reporting: 115

Director, Customer Experience Job Listings

Pay by Experience Level for Director, Customer Experience

Pay by Experience for a Director, Customer Experience has a positive trend. An entry-level Director, Customer Experience with less than 5 years of experience can expect to earn an average total compensation of $74,000 based on 21 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Director, Customer Experience with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $102,000 based on 22 salaries. An experienced Director, Customer Experience which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $132,000 based on 26 salaries. A Director, Customer Experience with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $154,000 based on 15 salaries.

Key Stats for Director, Customer Experience

Gender

Female
54 %
Male
46 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 39 votes.
1-4 years
24%
5-9 years
30%
10-19 years
30%
20 years or more
17%

Experience Affects Director, Customer Experience Salaries

Late-Career
▲51%

Experienced
▲30%

Mid-Career
▲1%

National Average
$102,000

Entry-Level
▼28%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 39 votes.

Gender

Female
54 %
Male
46 %

Years of Experience

1-4 years
24%
5-9 years
30%
10-19 years
30%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 86%
vision benefits
Vision: 73%
no benefits
None: 8%