Average Help Desk Technician with Troubleshooting Skills Hourly Pay in Chicago, Illinois

$17.30
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The average hourly pay for a Help Desk Technician with Troubleshooting skills in Chicago, Illinois is $17.30.
10%
$11.40
MEDIAN
$17.30
90%
$24.66
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United States (change)
Hourly Rate
$11 - $25
Total Pay
$25,046 - $51,775
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What Do Help Desk Technicians Do?

Help Desk Technician Job Listings

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What Are Popular Skills for Help Desk Technicians?

Skills in Help Desk / Desktop Support (Tier 1) and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Information Technology (IT) Support, Computer Hardware Technician and Help Desk / Desktop Support.

What is the Pay by Experience Level for Help Desk Technicians?

An early career Help Desk Technician with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $18.50 based on 14 salaries. A mid-career Help Desk Technician with 5-9 years of experience earns an average total compensation of $0.00 based on 5 salaries.
Employees with Help Desk Technician in their job title in Los Angeles, California earn an average of 25.0% more than the national average. These job titles also find higher than average salaries in Seattle, Washington (18.6% more) and Washington, District of Columbia (16.0% more). The lowest salaries can be found in Houston, Texas (5.1% less) and New York, New York (1.5% less).

Years of Experience

This data is based on 19 survey responses.
Early Career
73.7%
Mid Career
26.3%