$51,551
Avg. Salary
$18.44
Avg. Hourly Rate

Average additional compensation:

$2,035

Bonus

$2,500

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Technical Support Analyst with Internet Information Server (IIS) skills is $18.44 per hour.

The average pay for a Technical Support Analyst with Internet Information Server (IIS) skills is $51,551 per year.

10%
$11.63
10%
$18.44
50%
$27.82
90%
90%
MEDIAN $18.44
10%
$32k
10%
$52k
50%
$78k
90%
90%
MEDIAN $51,551
$31,785 - $78,020
$32K
$52K
$78K
MEDIAN: $51,551
10%
50%
90%

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$11.63 - $27.82
$12
$18
$28
MEDIAN: $18.44
10%
50%
90%

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$0$78K
Salary $31,785 - $78,020
Bonus $0.00 - $5,770
Profit Sharing $2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,574 - $75,142
  • Country: United States
  • Currency: USD
  • Updated: 22 Apr 2019
  • Individuals Reporting: 38
Hourly Data $0$29
Hourly Rate $11.63 - $27.82
Overtime $26.40
Annual Data $0$75K
Bonus $0.00 - $5,770
Profit Sharing $2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,574 - $75,142
  • Country: United States
  • Currency: USD
  • Updated: 22 Apr 2019
  • Individuals Reporting: 15

Job Description for Technical Support Analyst

A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technical support and educating customers when they are setting up or experiencing trouble with software or equipment.

Read More...
Technical Support Analyst Tasks
  • Provide technical assistance to computer system and other technical equipment users.
  • Perform general maintenance and repair of technical equipment.
  • Install software and hardware applications.

Technical Support Analyst Job Listings

Key Stats for Technical Support Analyst

Gender

Female
5 %
Male
95 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.
Less than 1 year
2%
1-4 years
53%
5-9 years
28%
10-19 years
17%

Experience Affects Technical Support Analyst Salaries

Mid-Career
▲14%

Experienced
▲10%

Entry-Level
▲1%

National Average
$49,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.

Gender

Female
5 %
Male
95 %

Years of Experience

Less than 1 year
2%
1-4 years
53%
5-9 years
28%
10-19 years
17%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 79%
vision benefits
Vision: 60%
no benefits
None: 15%