Average Technical Support Specialist with Technical Services Skills Salary in Chicago, Illinois

$48,615
Avg. SalaryShow Hourly Rate
$2,250
Bonus
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The average salary for a Technical Support Specialist with Technical Services skills in Chicago, Illinois is $48,615.
10%
$35k
MEDIAN
$49k
90%
$71k
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United States (change)
Salary
$35k - $71k
Bonus
$1k - $5k
Total Pay
$35k - $73k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Help Desk / Desktop Support (Tier 2) and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Phone Support, Troubleshooting and Customer Service.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $43,801 based on 25 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $56,400 based on 5 salaries.
Employees with Technical Support Specialist in their job title in San Francisco, California earn an average of 34.6% more than the national average. These job titles also find higher than average salaries in New York, New York (33.7% more) and Dallas, Texas (15.2% more). The lowest salaries can be found in Austin, Texas (14.6% less) and Atlanta, Georgia (5.8% less).

Years of Experience

This data is based on 30 survey responses.
Early Career
83.3%
Experienced
16.7%