Average Technical Support Specialist Salary in Chicago, Illinois

$50,224
Avg. SalaryShow Hourly Rate
$2,396
Bonus
$2,250
Profit Sharing
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The average salary for a Technical Support Specialist in Chicago, Illinois is $50,224.
10%
$38k
10%
$50k
50%
$76k
90%
90%
MEDIAN $50,224
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United States (change)
Salary
$38k - $76k
Bonus
$979 - $18k
Profit Sharing
$509 - $15k
Total Pay
$35k - $81k

Your Market Worth Over Time

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

Popular Skills for Technical Support Specialist

Skills in Technical Services, Help Desk / Desktop Support (Tier 2) and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Troubleshooting and Customer Service.

Pay by Experience Level for Technical Support Specialist

An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $42,992 based on 24 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of $45,016 based on 80 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $54,056 based on 39 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $58,080 based on 27 salaries. In their late career (20 years and higher), employees earn an average total compensation of $71,875.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 17.3% more than the national average. These job titles also find higher than average salaries in Houston, Texas (15.9% more) and Dallas, Texas (6.8% more). The lowest salaries can be found in Austin, Texas (10.3% less) and Atlanta, Georgia (0.2% less).

Years of Experience

This data is based on 185 survey responses.
Entry Level
13.0%
Early Career
43.2%
Mid Career
21.1%
Experienced
14.6%
Late Career
8.1%