Average Technical Support Specialist with Help Desk / Desktop Support (Tier 1) Skills Hourly Pay in Chicago, Illinois

$20.00
Avg. Hourly RateShow Salary
$2,500
Bonus
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The average hourly pay for a Technical Support Specialist with Help Desk / Desktop Support (Tier 1) skills in Chicago, Illinois is $20.00.
25%
$14.62
MEDIAN
$20
75%
$25.43
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United States (change)
Hourly Rate
$15 - $25
Bonus
$0 - $2,500
Total Pay
$29,532 - $61,547

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Customer Service, Troubleshooting and Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Information Technology (IT) Support and Help Desk / Desktop Support (Tier 2).
Employees with Technical Support Specialist in their job title in San Diego, California earn an average of 3.9% more than the national average. These job titles also find higher than average salaries in New York, New York (0.9% more). The lowest salaries can be found in Houston, Texas (25.0% less), Philadelphia, Pennsylvania (19.3% less) and Dallas, Texas (11.3% less).

Years of Experience

This data is based on 10 survey responses.
Early Career
100.0%