Average Technical Support Specialist with Information Technology (IT) Support Skills Salary in Chicago, Illinois

$52,840
Avg. SalaryShow Hourly Rate
$5,350
Bonus
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The average salary for a Technical Support Specialist with Information Technology (IT) Support skills in Chicago, Illinois is $52,840.
10%
$39k
MEDIAN
$53k
90%
$79k
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United States (change)
Salary
$39k - $79k
Bonus
$2k - $12k
Total Pay
$37k - $90k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills that pay less than market rate include Phone Support, Help Desk / Desktop Support (Tier 2), Technical Services, Troubleshooting and Customer Service.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $45,130 based on 11 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $58,555 based on 9 salaries.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 11.6% more than the national average. These job titles also find higher than average salaries in Los Angeles, California (4.1% more) and San Diego, California (4.1% more). The lowest salaries can be found in Atlanta, Georgia (19.6% less), Austin, Texas (13.7% less) and Seattle, Washington (5.6% less).

Years of Experience

This data is based on 20 survey responses.
Early Career
55.0%
Mid Career
45.0%