Average Technical Support Specialist with Help Desk / Desktop Support (Tier 2) Skills Salary in Chicago, Illinois

$52,330
Avg. SalaryShow Hourly Rate
$4,000
Bonus
$2,158
Profit Sharing
What am I worth?
Get pay report
How should I pay?
Price a job
The average salary for a Technical Support Specialist with Help Desk / Desktop Support (Tier 2) skills in Chicago, Illinois is $52,330.
10%
$39k
MEDIAN
$52k
90%
$75k
Is Technical Support Specialist your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Salary
$39k - $75k
Bonus
$0 - $4k
Profit Sharing
$0 - $2k
Total Pay
$35k - $72k

Your Market Worth Over Time

How has your pay changed over time for your market? Find out by taking our salary quiz.

Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

Search for more jobs
Search

Popular Skills for Technical Support Specialist

Skills in Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Phone Support, Technical Services, Troubleshooting and Customer Service.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $51,546 based on 16 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $57,391 based on 9 salaries.
Employees with Technical Support Specialist in their job title in San Francisco, California earn an average of 17.5% more than the national average. These job titles also find higher than average salaries in Denver, Colorado (12.6% more) and New York, New York (12.5% more). The lowest salaries can be found in Phoenix, Arizona (29.4% less), Austin, Texas (17.0% less) and Seattle, Washington (3.5% less).

Years of Experience

This data is based on 25 survey responses.
Early Career
64.0%
Mid Career
36.0%