Technical Support Specialist with Microsoft Office Skills Salary in Chicago, Illinois

The average salary for a Technical Support Specialist with Microsoft Office skills in Chicago, Illinois is $50,698.

10%

$33k

MEDIAN

$51k

90%

$70k

Salary

$33k - $70k

Total Pay

$38k - $70k

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Job Description for Technical Support Specialist

A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused …Read more

Technical Support Specialist Tasks

Identify problems with information technology system operations and provide potential workarounds.
Raise information, bug and feature requests to the development team or senior support specialists.
Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Job Title / Company

Location

Popular Skills for Technical Support Specialist

Customer Service

$48,309

58 responses

Troubleshooting

$48,126

45 responses

Technical Services

$49,300

36 responses

Help Desk / Desktop Support (Tier 2)

$52,890

30 responses

Information Technology (IT) Support

$54,137

25 responses

Skills in Help Desk / Desktop Support (Tier 2) and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Technical Services, Troubleshooting and Customer Service.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $46,500 based on 5 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $48,187 based on 6 salaries.

Pay Difference by Location

Learn more about cost of living by city.

▲20%

▲5%

▲2%

▼1%

San Diego, California

▼1%

Phoenix, Arizona

▼9%

Indianapolis, Indiana

▼20%

Employees with Technical Support Specialist in their job title in New York, New York earn an average of 20.4% more than the national average. These job titles also find higher than average salaries in Seattle, Washington (5.4% more) and Atlanta, Georgia (1.6% more). The lowest salaries can be found in Indianapolis, Indiana (20.2% less), Phoenix, Arizona (9.3% less) and San Diego, California (1.4% less).