Average Technical Support Specialist with Microsoft Office Skills Salary in Chicago, Illinois

$50,698
Avg. SalaryShow Hourly Rate
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The average salary for a Technical Support Specialist with Microsoft Office skills in Chicago, Illinois is $50,698.
10%
$33k
MEDIAN
$51k
90%
$70k
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United States (change)
Salary
$33k - $70k
Total Pay
$38k - $70k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Help Desk / Desktop Support (Tier 2) and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Technical Services, Troubleshooting and Customer Service.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $46,500 based on 5 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $48,187 based on 6 salaries.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 20.4% more than the national average. These job titles also find higher than average salaries in Seattle, Washington (5.4% more) and Atlanta, Georgia (1.6% more). The lowest salaries can be found in Indianapolis, Indiana (20.2% less), Phoenix, Arizona (9.3% less) and San Diego, California (1.4% less).

Years of Experience

This data is based on 11 survey responses.
Early Career
45.5%
Mid Career
54.5%