Salary by Skill/Specialty for Call Center Manager Jobs

Updated: 10 Feb 2012

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Job: Call Center Manager

Salary by Skill/Specialty

Skill/Specialty	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$30K	$60K	$90K
Microsoft Office	$32,392 - $74,938
Microsoft Excel	$31,216 - $74,880
Microsoft Word	$31,634 - $75,235
Microsoft Windows 3.x, 95/98/Me, 2000, or XP - General Use	$30,856 - $75,727
Windows NT / 2000 / XP Networking	$32,643 - $77,567
Sales Management	$33,935 - $89,203
Customer Relationship Management (CRM)	$29,799 - $82,212
Operations Management	$34,935 - $89,678
Training	$36,500 - $72,418
Leadership	$36,361 - $84,838
Country: United States \| Currency: USD \| Updated: 10 Feb 2012 \| Individuals Reporting: 885

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Job Listings for Call Center Manager Jobs

Posted	Job Title	Company	Job Location
Jan 18	Project Manager - Call Center	Keane Inc	Columbia, South Carolina
	Call Center. Call Center will handle requests from the public regarding unemployment claims. Call Center... call center processes5 years with Call Center... Indeed
Jan 21	Call Center Operations Manager - Sales	Telvista Inc.	Danville, Virginia
	Call Center Operations Manager - Sales Profession: Customer Support/Call Center Operations -> Call Center... Center Operations -> Call Center Operations Call... Indeed
Jan 05	CALL CENTER MANAGER - Training Available	BusinessProfessionalsOnline.com
	ability. Call Center Managers are the liaison between top management and the employees off the call center. Companies depend on call center managers to provide... Indeed
Jan 07	Market Research Manager / Call Center Operations	Executive Search Consultants, LLC	El Paso, Texas
	Market Research Manager / Call Center Operations... call center operations in the metropolitan El Paso, TX area... Develop and direct call center... Indeed

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Call Center Manager Job Description

People with the job title Call Center Manager typically fall into one of the following PayScale standard occupations.

Call Center Managers

Manages day to day activities within the call center operation. Develops, implements, and audits policies and procedures related to the flow of information and systems used within the operation. Responsible for departmental budget. Establish standards of performance for the operation and manages the staff to achieve performance standards.

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Call Center Manager Jobs

It was easier than i thought... and i'm only 19!!!

Call Center Manager - (City withheld for privacy), Florida, United States

I work for a small company, so when I first realized I was being underpaid, I also realized it would be hard to get a raise. Although seemingly impossible, I started slowly changing other employees views on me from a "robot for the company" to a "valued employee." It started with a list. Yes its that simple... a list. I had a lot of time to think about why I deserved a raise during all of those cold nights forced to stay at the office well into the night. I started with all of the things I was s...

Posted in Negotiating Higher Pay on 29 May 2007