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Help Desk Technician
Job Description
People with the job title Help Desk Technician typically fall into one of the following PayScale standard occupations.
Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Troubleshoot all information technology issues, including software, hardware, and networking. Install and update desktops, laptops, PDAs, peripherals, networks, and related software.
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Help Desk Technician Jobs
job advice
Help Desk Technician - (City withheld for privacy), Pennsylvania, United States
The company I work for is a contractor for a Government Agency. They don't pay nearly as much as the government employees. The Government employees have great job security, benefits, etc. I have a good benefits package (medical, dental, vision), but little in the way of job security. Our contract is up for renewal in September, and, although it might be extended for another 9 months, right now it is up for open bid and we could lose it that way, or just lose it. I hate having to look for another...
Posted in Job Security on 28 Aug 2008
