Help Desk Technician Hourly Rate by Degree/Major Subject

Updated: 27 May 2012
national salary data
Job: Help Desk Technician
Hourly Rate by Degree
Degree/Major Subject
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Bachelor's Degree$11.03 - $22.64  
   
Associate's Degree$10.33 - $19.30  
Associate of Applied Science (AAS), Computer Networking$10.00 - $16.24  
Bachelor of Science (BS / BSc), Information Technology (IT)$9.97 - $24.09  
Bachelor of Science (BS / BSc), Computer Science (CS)$11.16 - $21.01  
Bachelor of Science (BS / BSc), Computer Information Systems (CIS)$9.71 - $24.24  
Associate of Applied Science (AAS), Computer Information Systems (CIS)$7.91 - $22.17  
Associate of Applied Science (AAS), Information Technology (IT)$8.57 - $14.90  
Bachelor of Business Administration (BBA), Management Information Systems (MIS)$13.09 - $21.85  
High School Diploma$10.64 - $19.49  
Bachelor of Science (BS / BSc), Computer Networking$12.21 - $23.58  
Bachelor of Science (BS / BSc), Information Systems (IS)$9.76 - $17.25  
Associate of Applied Science (AAS), Computer Science (CS)$10.00 - $16.89  
Associate of Applied Science (AAS)$12.00 - $28.50  
Associate of Science (AS), Information Technology (IT)$11.79 - $15.00  
GED or High School Diploma$11.28 - $20.00  
Bachelor of Science (BS / BSc)$12.77 - $15.31  
Associate of Science (AS), Computer Networking$11.79 - $19.26  
Associate of Applied Science (AAS), Information Technology (IT), Networks & Telecommunications$11.79 - $20.35  
Bachelor of Science (BS / BSc), Management Information Systems (MIS)$17.29 - $23.03  
Bachelor of Arts (BA), Political Science (PolySci)$16.50 - $22.73  
Master of Business Administration (MBA)$14.75 - $26.00  
Bachelor of Arts (BA), Psychology$17.87 - $20.49  
Bachelor of Science (BS / BSc), Psychologyn/a
Not enough data
Associate of Arts (AA), Information Technology (IT)n/a
Not enough data
Bachelor of Arts (BA), Historyn/a
Not enough data
Bachelor of Technology (BT / BTech), Information Technology (IT)n/a
Not enough data
Associate's Degree, Computer Networkingn/a
Not enough data
Bachelor of Arts (BA), Englishn/a
Not enough data
Bachelor of Science (BS / BSc), Networkingn/a
Not enough data
PayScale
Country: United States | Currency: USD | Updated: 27 May 2012 | Individuals Reporting: 444
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sample job description
Help Desk Technician Job Description

People with the job title Help Desk Technician typically fall into one of the following PayScale standard occupations.

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Troubleshoot all information technology issues, including software, hardware, and networking. Install and update desktops, laptops, PDAs, peripherals, networks, and related software.

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