Kickoff
Attend your Kickoff Call
In this 1-hour introduction call you will:
- Meet your implementation team
- Confirm your Payscale solution
- Build your implementation timeline
- Review our tools and resources
- Get an introduction to the requirements gathering process
- Discuss next steps
The resources shown will be shared with you prior to or during your kickoff call. Please review these to guide you in the process.
Attend Requirements Gathering Sessions
In these working sessions with your project team, you’ll review your compensation program in detail and discuss which rules and functionality are required for your compensation review. Once requirements are signed off, your implementation manager will configure your site.
Review the ‘Understanding’ articles found within the Compensation Planning Resources to prepare for your implementation.
Implement
Prepare & Share your Data with us
Compensation planning can require a number of different types of data ranging from employee information to salary range data, performance ratings, merit matrices, etc.
During this stage your implementation manager will guide you through how to populate and submit your required data.
Once your data has been submitted, your implementation manager will review it and provide feedback and/or ask for updates to ensure a successful data load. Your implementation manager will then begin to configure your site based on your sign-off requirements document.
Test Your Configuration
During your User Acceptance Testing (UAT) kickoff your Implementation Manager will walk you through your test site to familiarize you with the features and configuration. Using a combination of our UAT test script, and your requirements document, you will test the site’s configuration and functionality and provide feedback using our project management tool.
Please review these resources to guide you in this process.
Prepare for UAT by reviewing the UAT Test Script and your requirements gathering document to come up with scenarios and logic that makes sense for your organization.
Raise support tickets for errors and required changes in Project Management tool.
Your site is ready to launch
After thorough testing and updates, the employee data will be refreshed, you will enable your desired notifications, and you will be ready to launch your compensation review!
Your Implementation team will work with you until 1 week after your go-live date.
Educate
Payscale Collective
Within this Customer Portal you’ll have access to:
- Explore helpful articles and user guides specific to your Payscale product
- Register for a product training or compensation knowledge-based webinar session.
- Join or create a discussion group with other Payscale Customers
- Discover our latest thought leadership, news and events
- Submit a request for support if you need additional help
Access Payscale Collective by clicking the button below.
Complete the Self-Serve Learning Paths and Customize your site
As you are getting more familiar with your site, it’s time to review the courses in academy. These courses will teach you how to customize your manager landing page, notifications and letters.
Along with the videos, Collective has articles you can follow and your implementation team will be there to support you.
Don’t forget to register for and complete your Compensation Planning Course.
Adopt
Implementation Achieved
Congratulations! Your implementation to Paycycle is complete.
As you transition out of the implementation phase, we want to ensure you that our dedication to providing top-tier customer service is of the utmost importance.
At this point you’ll start working with your Customer Success Manager and our Support Team for ongoing, continued support.
See Payscale Collective to find answers, articles, and insights from other compensation professionals and Payscale experts.
