Payfactors Basics
Kickoff Phase
Get Started in Payfactors!
Welcome to Payfactors Professional.
Learn more about your new Payfactors datasets to the right (dependent on your individual subscription).
You will receive a separate email with your login credentials once your site has been created. To access your dashboard, follow the directions in your welcome email.
While you wait for your kickoff call to be scheduled you can begin getting value out of Payfactors today.
A great first step will be to register for your Payfactors Basics Learning Path. You have immediate access to your Payfactors datasets and can easily use the Quick Price functionality to review market data for available positions.
You can also ensure that all necessary users have access to Payfactors in advance of your kickoff call.
Check out this step-by-step guide on Managing Users.
Attend your Kickoff Call
In this 30 minute introduction call you will:
- Meet your onboarding manager
- Confirm your Payscale solution
- Verify access to Connect Resources
- Quick Price a Role
- Discuss next steps

Adopt Phase
Get Connected
Within this Customer Portal you’ll have access to:
- Explore helpful articles and user guides specific to your Payscale product.
- Register for a product training or compensation knowledge-based webinar session.
- Join or create a discussion group with other Payscale Customers.
- Discover our latest thought leadership, news and events.
- Submit a request for support if you need additional help.
Access Payscale Connect by clicking the “Get connected” button below.

Complete Your Payfactors Basics Learning Path & Register for the Live Webinar
You’ll have self-paced/on-demand learning throughout your Payscale journey.
Once you have completed the Payfactors Basics learning path, please use the link to the right to register for our live webinars allowing you the opportunity to join a live training and ask any questions.
Register for your live webinar here.
Onboarding Achieved
Congratulations! Your onboarding to Payfactors is complete.
As you transition out of the onboarding phase, we want to ensure you that our dedication to providing top-tier customer service is of the utmost importance.
At this point you’ll continue working with your Customer Success Manager and our Support Team for ongoing, continued support.
See the Connect tile to learn more about our Customer Portal, On-Demand Learning platform, and Community!
