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Last updated Apr 23 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
November 2021
Customer Service Representative (CSR) in Sarasota:
My experience didn't go beyond training as I was offered a position in my field, accounting/bookeeping, closer to my home. The staff and employees I dealt with were professional and friendly. Compensation was appropriate for my level of expertise and the area.
October 2021
Ok.
Customer Service Representative (CSR) in Taylor:
Pros: The associates ,the customers
Cons: The way know one seems to care, no one seems to want to work, no one seems to want to pay the ones that do.
October 2021
I enjoy helping others.
Customer Service Representative (CSR) in Bradenton:
Pros: Helping others, I work with other businesses, I work from home
Cons: The salary, some of the management doesn't communicate with the people in a lower position as them
October 2021
It's great and convenient.
Customer Service Representative (CSR) in Montego Bay:
Pros: It is nearer to my home.
Cons: The crowd, transportation options and the weather.
October 2021
I enjoy my job but it can be come over whelming when they what you learn other jobs in 2 weeks.
Customer Service Representative (CSR) in San Antonio:
Pros: The people I work with
Cons: that they do not give back to there employees. Did this pandemic not one time did they offer any kind of help or give any kind bonuses to ease the financial stress many of us face.
October 2021
To many inexperienced people coming from outside the city accepting low salaries ruining the market.
Customer Service Representative (CSR) in Bucharest:
Pros: Once I could have said opportunities but now…
Cons: The people accepting to be paid less than what deserve
October 2021
Angry Customers/Reasonable Coworkers.
Customer Service Representative (CSR) in Buena Park:
Pros: Plenty of educational and career growth opportunities
Cons: Frustrated/angry customers, frustrated by lack of transparency in contact information. Customers are frequently transferred to multiple departments to accomplish one task making a frustrating experience for them with no choice but to vent to the employee.
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