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Last updated Apr 23 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
September 2021
Worst. Work over schedule but not paid for OT.Wfm wont let you park which lead to overload of cases. Shortage of salary.
Customer Service Representative (CSR) in Cyberjaya:
Pros: Nothing
Cons: Nothing at all.
September 2021
Adding value to the business.
Customer Service Representative (CSR) in Perth:
Pros: Mostly knowing I'm making a difference to my clients life.
Cons: Management pull in different directions.
August 2021
Fast paste, multi-tasking is a must.
Customer Service Representative (CSR) in Largo:
Pros: Working from home. All my communications are done via email.
Cons: Never being prompted and the pay
August 2021
Pressuring but great.
Customer Service Representative (CSR) in Durban:
Pros: Giving good service and receiving a thank you from a customer.
Cons: When my boss bullies me.
August 2021
Amazing atmosphere.
Customer Service Representative (CSR) in Boca Raton:
Pros: The atmosphere is positive and always pushing you to go beyond your limits.
Cons: The coworkers and the location.
August 2021
Meh.
Customer Service Representative (CSR) in Cotton:
Pros: It’s a bit laid back :/
Cons: It’s boring, a lot of extremely rude people to deal with, very inconsistent work schedules, and just over all a big inconvenience at times
August 2021
Stressful, under•appreciated.
Customer Service Representative (CSR) in Amery:
Pros: It is a challenge but worth the struggles when your progress is noticed
Cons: Opinionated customers poor pay for the amount of work expected
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