$66,087
Avg. Salary
$17.50
Avg. Hourly Rate
Help us gather more data! Is Director, Customer Experience your job title? Find out what you're worth.

The average pay for a Director, Customer Experience with Customer Service skills is $17.50 per hour.

The average pay for a Director, Customer Experience with Customer Service skills is $66,087 per year.

10%
$0.00
10%
$17.50
50%
$0.00
90%
90%
MEDIAN $17.50
10%
$38k
10%
$66k
50%
$125k
90%
90%
MEDIAN $66,087
$37,680 - $125,000
$38K
$66K
$120K
MEDIAN: $66,087
10%
50%
90%

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$0$129K
Salary $37,680 - $125,000
Bonus $4,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,112 - $129,209
  • Country: United States
  • Currency: USD
  • Updated: 17 Apr 2019
  • Individuals Reporting: 19

Job Description for Director, Customer Experience

Directors in customer experience usually lead a department that is responsible for providing customer service. Because this job involves managing others, many years of experience, including in leadership, are often required for this position, and these directors may also be responsible for hiring, recruiting, and developing a customer service team.

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Director, Customer Experience Tasks
  • Work as an advisor to senior executives about customer escalations.
  • Reviews best practices for the delivery of positive customer experience.
  • Facilitates the management and delivery of consistently positive customer experience.
  • Develops new customer experience projects with internal teams.

Director, Customer Experience Job Listings

Key Stats for Director, Customer Experience

Gender

Female
81 %
Male
19 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.
1-4 years
52%
5-9 years
29%
10-19 years
14%
20 years or more
5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.

Gender

Female
81 %
Male
19 %

Years of Experience

1-4 years
52%
5-9 years
29%
10-19 years
14%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 55%
vision benefits
Vision: 50%
no benefits
None: 15%