Average Service Delivery Manager with Customer Relations Skills Salary

$74,368
Avg. SalaryShow Hourly Rate
$5,450
Bonus
$3,000
Commission
$2,398
Profit Sharing
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The average salary for a Service Delivery Manager with Customer Relations skills is $74,368.
10%
$47k
MEDIAN
$74k
90%
$121k
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United States (change)
Salary
$47k - $121k
Bonus
$506 - $18k
Profit Sharing
$485 - $9k
Commission
$2k - $15k
Total Pay
$40k - $129k

Your Market Worth Over Time

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Job Description for Service Delivery Manager

Service Delivery Manager Tasks
  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Popular Employer Salaries for Service Delivery Manager

The top respondents for the job title Service Delivery Manager are from the companies Tangoe, Inc., IT Authorities and TEKsystems, Inc. Reported salaries are highest at TEKsystems, Inc where the average pay is $80,416. IT Authorities pays the lowest at around $48,000.

Service Delivery Manager Job Listings

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Popular Skills for Service Delivery Manager

Skills in People Management, Project Management, Operations Management and Customer Relationship Management (CRM) are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.

Pay by Experience Level for Service Delivery Manager

An entry-level Service Delivery Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $53,237 based on 7 salaries. An early career Service Delivery Manager with 1-4 years of experience earns an average total compensation of $58,410 based on 59 salaries. A mid-career Service Delivery Manager with 5-9 years of experience earns an average total compensation of $70,203 based on 71 salaries. An experienced Service Delivery Manager with 10-19 years of experience earns an average total compensation of $86,204 based on 109 salaries. In their late career (20 years and higher), employees earn an average total compensation of $109,541.
Employees with Service Delivery Manager in their job title in Chicago, Illinois earn an average of 52.1% more than the national average. These job titles also find higher than average salaries in New York, New York (34.4% more) and Philadelphia, Pennsylvania (25.1% more). The lowest salaries can be found in Tampa, Florida (26.0% less), Raleigh, North Carolina (18.6% less) and Dallas, Texas (0.5% less).

Years of Experience

This data is based on 293 survey responses.
Entry Level
2.4%
Early Career
20.1%
Mid Career
24.2%
Experienced
37.2%
Late Career
16.0%