▲54%
The average salary for a Technical Support Specialist with Phone Support skills in Chicago, Illinois is $42,703.
10%
$36k
MEDIAN
$43k
90%
$59k
Is Technical Support Specialist your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
Salary
$36k - $59k
Bonus
$0 - $3k
Total Pay
$32k - $57k
Your Market Worth Over Time
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Job Description for Technical Support Specialist
Technical Support Specialist Tasks
- Identify problems with information technology system operations and provide potential workarounds.
- Raise information, bug and feature requests to the development team or senior support specialists.
- Provide information systems technical support for routine customer issues.
Technical Support Specialist Job Listings
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Popular Skills for Technical Support Specialist
Avg. Salary
Popularity
Customer Service
$48,309
58 responses
Troubleshooting
$48,126
45 responses
Technical Services
$49,300
36 responses
30 responses
25 responses
Skills in Customer Service, Troubleshooting, Technical Services, Help Desk / Desktop Support (Tier 2) and Information Technology (IT) Support are correlated to pay that is above average.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Technical Support Specialist in their job title in Dallas, Texas earn an average of 53.7% more than the national average. These job titles also find higher than average salaries in New York, New York (47.5% more) and Minneapolis, Minnesota (17.2% more). The lowest salaries can be found in Austin, Texas (10.6% less) and Los Angeles, California (1.6% less).
Years of Experience
This data is based on 14 survey responses.
Early Career
100.0%
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