Average Technical Support Specialist with Troubleshooting Skills Salary in New York, New York

$59,869
Avg. SalaryShow Hourly Rate
$5,000
Bonus
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The average salary for a Technical Support Specialist with Troubleshooting skills in New York, New York is $59,869.
10%
$42k
MEDIAN
$60k
90%
$99k
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United States (change)
Salary
$42k - $99k
Bonus
$2k - $17k
Total Pay
$40k - $103k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Technical Services and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 2), Information Technology (IT) Support and Customer Service.

Pay by Experience Level for Technical Support Specialist

An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $55,000 based on 6 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of $53,676 based on 34 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $64,964 based on 11 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $88,820 based on 12 salaries. In their late career (20 years and higher), employees earn an average total compensation of $84,000.
Employees with Technical Support Specialist in their job title in Dallas, Texas earn an average of 5.1% more than the national average. The lowest salaries can be found in Austin, Texas (26.2% less), Chicago, Illinois (20.3% less) and Atlanta, Georgia (18.1% less).

Years of Experience

This data is based on 69 survey responses.
Entry Level
8.7%
Early Career
49.3%
Mid Career
15.9%
Experienced
17.4%
Late Career
8.7%